Battery & Charging Safety Disclaimer

Important Safety Information – Please read before operating your electric cycle

⚠️ Critical Battery Fire Disclaimer

Lithium-ion batteries possess immense energy density. While manufactured to rigorous safety standards, any physical damage, extreme heat exposure, water ingress, or improper charging can lead to catastrophic failure, thermal runaway, or fire. By purchasing and using this product, the customer assumes full responsibility and liability for the safe storage, handling, and charging of the battery pack. Voltebyk expressly disclaims liability for any property damage, personal injury, or loss of life resulting from battery fires, explosions, or thermal runaway events.

🔌 Charging Misuse Clause

Your electric cycle must ONLY be charged using the original Voltebyk-provided charger or an officially authorized replacement. The use of aftermarket, third-party, or fast chargers not explicitly approved by Voltebyk is strictly prohibited.

  • • Never charge overnight or unattended. Charging must be actively monitored.
  • • Never charge immediately after a ride. Allow the battery to cool down for at least 45 minutes before plugging it in.
  • • Never charge a damaged battery. If the casing is cracked, dented, or emitting an odor, cease use immediately and isolate the battery outdoors.

Warranty Voidance: Any evidence of charging misuse or the use of non-approved chargers will instantly and irrevocably void all warranties and absolve Voltebyk of any ensuing liability.

💧 Water Damage Exclusions

While Voltebyk batteries and electrical components are water-resistant to IP65 standards (protecting against light rain and splashes), they are NOT waterproof.

  • • Submersion is strictly prohibited. Do not ride through deep puddles, floods, or streams.
  • • Pressure washing is strictly prohibited. Never use a high-pressure hose to clean your electric cycle, especially around the battery, motor, and controller areas.

Water ingress into the battery pack or motor housing is easily detectable by our technicians and is explicitly excluded from warranty coverage.

🌡️ Safe Storage Guidelines

Improper storage can degrade battery health and pose severe safety risks.

  • • Store the battery in a cool, dry place away from direct sunlight, heaters, or combustible materials.
  • • Optimal storage temperature is between 10°C to 25°C. Never store the battery in a hot vehicle or near open flames.
  • • For long-term storage (over 30 days), maintain the battery charge between 40% and 60% and check it monthly. Never store a fully depleted battery.